We regret to inform you that due to force majeure, Bitwells will stop service from now on. Please rest assured that your assets in Bitwells can be 100% withdrawn.
The relevant procedures are hereby publicized as follows:
(1) Trading service: At 14:00:00 on July 18, 2022 (UTC), the system will automatically close all open positions. It is recommended to close your open positions timely.
(2) Withdrawal service: Please complete the withdrawal within 24 hours after 14:00:00 (UTC) on July 18, 2022, after which the website will close the withdrawal function.
If you can not complete the withdrawal within 24H due to your own reasons, please send a withdrawal application email to firstname.lastname@example.org
via your registered email, and indicate your withdrawal currency, withdrawal address, and address type in the email. Customer service will review and process your request within 7 working days after receiving your request.
Thank you for your continued support and companionship!